Q. What happens after I place an order?
A. 1. We review the order and contact you if you have indicated as
such.
2. We review all of the appropriate payment and
shipping information to
make sure we have that
settled.
3. We initiate the electronic ordering of the
material.
4. You equipment is pulled from stock, and any
accessories added.
5. We crate up your equipment and load it on a
waiting carrier.
6. We send you the shipping acknowledgement and
tracing information.
7. We invoice you when the transaction is complete.
Q. Will I get an
order acknowledgement?
A. Yes. We will contact you via email with the final total and
the expected arrival date and tracing information.
Q. Where
does my invoice come from?
A. From our accounting office at:
Skarnes Inc.
2100 Niagara
Lane N
Plymouth, MN 55447
Q. Who
supports me after the sale?
A. Our Customer Service department whom you can
contact at info@skarnes.com
Q. Who do I
contact if my conveyor needs service?
A. Our Customer Service department whom you can
contact at info@skarnes.com
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