Q. How much does shipping
cost?
A. Hytrol is recognized as a national account with many
freight carriers. The actual cost for freight is determined by the
total size, weight of the load and the final destination. The
carrier will calculate the final total based on these parameters.
Q. How long will
it take to receive my equipment?
A. Your order is processed immediately after we have the
shipping and payment information resolved.
We ship the material from the warehouse
in 24 to 48 hours. Normal transit time to the east coast
states is 2 -3 days. Normal transit time to the west coast is 5 to
7 days.
If you have an urgent matter, please let
us know. We can attempt to expedite the process.
Q. What do I do
if something is damaged in transit?
A. Don't let the driver leave without noting the damage on
the bill of lading. Ask the driver what the claims process is.
YOU NEED TO FILE THE CLAIM.
We cannot do this for you.
Q. Can we
use our corporate shipping account with our carriers.
A. If you have an account with any of the carriers that we
offer, you should choose to ship the items "collect". The
carrier will collect from you in the usual manner. We cannot ship by
carriers other than those offered at this time.
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